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WARRANTY FAQ

Where are my serial numbers?

ENVO D35 | ENVO ST

Bicycle serial number is engraved underneath the crank of your ENVO electric bike

Battery serial number is on the bottom of the battery or next to the key slot below the barcode

ENVO Lynx-20 | ENVO Lynx-16

Bicycle serial number is engraved underneath bottom bracket of your ENVO Lynx-20

Battery serial number is located on the backside of the seatpost under the saddle

Can I purchase an extended warranty?

All products including ebikes and conversion kits, as well as components purchased including motor, controller, display, battery, charger, throttle, PAS sensor, brake sensors are covered by 12 months FREE warranty unless otherwise specified. You can purchase an extended warranty up to 24 months where offered